
Why the promise of AI is not always fulfilled
Why AI only delivers value with transparency and control – preventing black box automation and keeping people responsible and empowered.

Why AI only delivers value with transparency and control – preventing black box automation and keeping people responsible and empowered.

How Treant Physiotherapy gained control over the intake process with RPA, reduced administrative workload, and created more room for care.

Treant now uses Nidaros’ RPA solutions across various departments— from HR and infection prevention to myCaress. In this interview, application managers Ineke and Henriët share their experiences, new developments, and the impact of smart automation in healthcare.

Knowledge Base The Value of Business Support For our newsletter, Michel Boertien was interviewed about the working methods of Business Support. What role does Business Support play, and what added value does this department offer to clients? With this interview, we would like to explain that in more detail. A

A look into the daily life of an RPA developer at Nidaros: from stand-ups and script fixes to new Spider features and client demos on the production environment.

A behind-the-scenes look at Business Support: monitoring processes, handling client requests, collaborating with developers, and keeping automation running smoothly throughout the day.

At Treant Physiotherapy, Nidaros automated the daily patient registration process using RPA.
Virtual robots now perform the manual tasks in Nexus and ParaNICE, significantly reducing administrative workload and freeing up time for patient care.

The Dutch Digitalisation Strategy is ambitious but lacks realism. With a growing shortage of IT specialists, the focus remains too much on technology instead of processes. Nidaros advocates a business-first approach where process automation and RPA truly empower SMEs.

Rijkswaterstaat and Nidaros demonstrate how deep process understanding is the key to successful automation. By aligning people, technology, and data, a time-consuming data process was transformed into a scalable, automated solution for the INSPIRE directive.

On Thursday, April 3, 2025, from 16:00 to 18:00, we are hosting an exclusive Masterclass “Self-Management in a Digital World” at the IT Hub in Hoogeveen.
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