Built on clarity. Proven through accountability.
Digital transformation isn’t a technology story — it’s a capacity story. We help organisations reclaim time, reduce operational risk, and run critical workflows with confidence — with outcomes you can measure and evidence you can show.
Built on clarity. Proven through accountability.
Digital transformation isn’t a technology story — it’s a capacity story. We help organisations reclaim time, reduce operational risk, and run critical workflows with confidence — with outcomes you can measure and evidence you can show.
Where the journey began
What sparked the idea to combine technology with human-centered thinking?
Nidaros started with a simple belief: progress happens when technology serves people — not the other way around.
Founder Gerben Dolsma was applying process automation long before it became a buzzword. In 2008, while supporting ING during the Postbank migration for Opalis (now Microsoft Orchestrator), his team used virtual robots to transfer over one million customers and their products — reliably and at record speed. That moment proved what matters most: not “automation”, but the relief and certainty it creates in real operations.
About Nidaros — From vision to outcomes
Today, Nidaros helps organisations run and improve business processes with a clear promise: outcomes first, mechanisms second. We don’t just deliver technology – we take ownership of workflows under clear agreements, so teams get reliable throughput and decision-makers get measurable proof.
Our Customer Success Managers guide clients from onboarding to continuous optimisation, keeping focus on what improves cycle time, error rate, and control. Our operations teams monitor and support running workflows so issues are resolved before they become business impact. Together, we go beyond implementation — we help make performance predictable.
Vision & Mission
Our Vision
To be Europe’s most trusted partner for outcome-owned business process optimisation – where automation unlocks meaningful work and operational resilience.
Our Mission
To empower organisations to reclaim capacity and achieve compliant, efficient outcomes by bridging technology and business – with clear accountability and measurable results.
The Organisation
Meet the leadership team of Nidaros — combining vision, expertise, and teamwork to drive innovation and client success.
Gerben Dolsma – CEO
gerben.dolsma@nidaros.nl
Hobbe de Jong – CFO
hobbe.dejong@nidaros.nl
Jeroen Swart – CTO
jeroen.swart@nidaros.nl
Leon van Dooren – CCO
leon.vandooren@nidaros.nl
Romy Frensen – COO
romy.frensen@nidaros.nl
Corianne Dolsma – Staff
corianne.dolsma@nidaros.nl
Structure & Core Areas
Administration
Finance, planning, reporting
Development
RPA, AI, software engineering
Business / Product Development
Strategy, innovation, client solutions
Operations (Fabriek)
Implementation, delivery, monitoring
Why Choose Nidaros
Focus on your challenges
We start from daily operational friction - and commit to outcomes that remove it.
Built for trust in complex environments
Plain-spoken communication, clear ownership, and proof that stands up to stakeholders and audit.
Efficiency you can measure
Less backlog, fewer errors, faster cycle times - tracked and improved over time.
Governance by design
Controls, traceability, and reliability are part of delivery - not an afterthought.
International presence
Local understanding, consistent delivery - supporting clients across sectors and regions.
Our Global Presence
We support clients internationally with consistent delivery standards and local sensitivity – powered by one shared Nidaros ecosystem.
Headquarters
Hoogeveen, Netherlands
European Expansion
Kontich, Belgium
European Expansion
Lingen, Germany
International Office
South Africa
Let’s build smarter, together.
Discover how Nidaros can transform your processes into measurable performance.
Insights & Stories
Practical guides and short stories on cutting admin work, improving control, and delivering outcomes you can prove.
Robotisation is not a project, but an ongoing process
- Dmytro Kartinnik
Why the promise of AI is not always fulfilled
- Nidaros
Automating work processes at Treant Physiotherapy
- Nidaros
FNV automates with Randy
- Nidaros
Treant, interview with Ineke and Henriët
- Nidaros
The Value of Business Support
Knowledge Base The Value of Business Support For our newsletter, Michel Boertien was interviewed about the working methods of Business Support. What role does Business Support play, and what added
- Nidaros
Robotisation is not a project, but an ongoing process
- Dmytro Kartinnik
Why the promise of AI is not always fulfilled
- Nidaros
The Value of Business Support
Knowledge Base The Value of Business Support For our newsletter, Michel Boertien was interviewed about the working methods of Business Support. What role does Business Support play, and what added
- Nidaros
Learning Communities and Nidaros
- Nidaros
Automating Work Processes at Treant Physiotherapy
- Nidaros
If we say it can be done, we´ll do it.
- Gerben Dolsma
A Workday of an RPA Developer at Nidaros
- Nidaros
A Day in the Business Support Department at Nidaros
- Nidaros
Anna’s Update: What I’ve been up to lately!
- Gerben Dolsma
Automating work processes at Treant Physiotherapy
- Nidaros
FNV automates with Randy
- Nidaros
Treant, interview with Ineke and Henriët
- Nidaros
First Understand, Then Automate
- Nidaros
Combining Forces: ibanXS and Nidaros
- Nidaros
The Dutch Digitalisation Strategy: Big Ambitions, Little Realism
- Nidaros
Upcoming event: Data Self-Management
- Nidaros
We’re truly building something special
- Nidaros
Anna’s Update: What I’ve been up to lately!
- Gerben Dolsma
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